Report an error while merging PPTX files online
Use non-confidential sample files when possible. Never email private presentations, credentials, financial records, or personal data.
MergePPTX support
Contact the MergePPTX Online PPT & DOCX Merger Support
Report a reproducible PowerPoint or Word merge problem, ask a privacy question, request an accessibility improvement, or suggest a clearer document workflow.
Email support
Get help with the free online PowerPoint file merger
Send a concise description to support@mergepptx.com. For a software issue, include the browser, operating system, number of source files, approximate file sizes, the action that failed, and the exact error message.
Email MergePPTXTypical support scopeWebsite behavior, privacy questions, accessibility, and reproducible file-structure defects.
Suggest an improvement to the online PowerPoint merger
Describe the workflow, what you expected to happen, and how the change would make file or slide ordering clearer.
Before contacting us
What private PPT merger support can and cannot access
The merge operation runs on your device, so support cannot retrieve a previous workspace, inspect a failed presentation, or restore a download. Keep original files and reproduce the issue with safe test content. We can investigate code behavior from a clear report, but we cannot recover unsaved files or review confidential document contents.